Legal
Refund Policy
Last updated: October 21, 2026
1. General policy
Paddle processes applicable orders as Merchant of Record and handles payment-related customer service and returns as applicable. Refund eligibility depends on the circumstances, Paddle's applicable policies, and local law. Nothing in this policy removes consumer rights that cannot legally be excluded.
2. Technical issues and support
If a technical or billing issue affects your purchase, contact speechivo@gmail.com with the email address used at checkout and your Paddle order or receipt details. We will help route payment-related requests to Paddle where applicable. A refund is not guaranteed.
3. Cancellation
To request cancellation, email speechivo@gmail.com and follow the confirmation provided by Paddle. A cancellation stops future renewals once Paddle records it. Access may continue through the paid period or end earlier according to the cancellation effective date. Cancellation alone does not create a refund.
4. Requests and payment processing
Paddle handles payment-related customer service and returns for applicable orders. Contact speechivo@gmail.com to request assistance with a refund; Paddle reviews and processes payment returns where applicable. Any applicable statutory withdrawal or refund rights remain unaffected.
5. Contact
Questions about this policy or a billing issue can be sent to speechivo@gmail.com.